We will endeavour to undertake a virtual voyage all the Countries in our team to reinforce our understanding of the breath and depth of varied customer profile we serve. We shall speak to our customers to confirm a parochial phase that we have discovered which is in common use in his or her Country, and confirm that the translated universal meaning is correct. Every time we meet a group (fortnightly) an individual, who volunteered in previous session, will describe which Country they have visited in terms of our presence and relationships we foster. Prior to the virtual visit to their chosen Country they would have researched a phase that is particular to that society / people. I’m given some examples – try and seek the more obscure and amusing.